Policy
Bidirectional relationships with strategic suppliers
The Exten purchasing policy has been built up on a foundation of “bidirectional relationship” with strategic suppliers.
Strategic suppliers… our partners
Strategic suppliers are those suppliers from which we purchase raw materials or the materials needed for packaging, in other words: “all those products which influence the quality of the end product, whether they have been transformed or not.”
Our suppliers therefore have to naturally be considered partners of our company. 
Two concepts of partnership are considered: technical and commercial:
- Technical Partnership:
- Continuous exchange of information
- Readiness to propose new materials from both sides
- Readiness to develop new solutions
- Reciprocal availability of technical resources (laboratories, pilot lines)
- Our own readiness to carry out industrial tests on the production line
- Our own willingness to develop common projects (supplier + potential customer)
Our philosophy pays particular attention to the management of our technical suppliers (plant equipment and machinery). In this context, in order to avoid oversights in important details, our purchasing team collaborates closely with our internal technicians.
- Commercial Partnership:
- Choice of competent and reliable suppliers. Avoiding when possible, spot suppliers
- Creation of a long term relationship
- Continuous exchange of information
- Truthful and useful information
- Elasticity in the managing of relations